DAY 2 - Festival
THE WORLD STAGE
Kraków in the World: What’s in Store for Kraków-based GBS?
Elias van Herwaarden (Locationperspectives), Mateusz Bonca (JLL)
GBS Culture, Transformative Culture
Hanna Piwowarczyk (AbbVie), Agnieszka Malinowska and Renata Janusz (Ecolab), Wojtek Karpiński (Amway)
A Shot of Courage
John Scherer (Scherer Leadership Centre)
PEOPLES PAVILION
Leading with Purpose: A Workshop for Tomorrow’s Leaders
John Scherer (Scherer Leadership Centre)
Should I be in the office? The View of 3 Big Players
Jarosław Maślanka (Pegasystems), Monika Sułdecka - Karaś (Knight Frank)
Will AI Steal My Job?
Andrzej Kinastowski (Office Samurai), Przemek Roth (ASPIRE)
BRIEFING ROOM
High performance when it really matters: Practical Tips
Przemek Roth (ASPIRE)
What I Wish I had Known at 25
Daniel Campanha
My Top Leadership Mistakes
Dr. Philippe De Brouwer (HSBC)
Are You Really Leading? Or Are You Managing? Who Cares?
John Scherer (Scherer Leadership Centre)
FUTURE FORUM
Innovation is a habit, not a hack
Michał Winkler (Sabre)
Challenges to developing IP in Poland - Real life stories
Przemek Zakrzewski (ABB)
Digital Bridge: From Shared Service to Centre of Excellence
Jadwiga Mizera (AMEGA BSC)
Automation & AI in specialist and high volume recruiting
Harvinder Rattan (Belvedere)
The BPO–GBS Marriage Journey
Marcio Costa (IAG)
Loyalty programmes: A case study in scope expansion
Piotr Banasik (IAG)
DAY 3 - Leaders' Forum
HSBC Academic Partnerships Case Study
Dr. Philippe De Brouwer (HSBC)